Derek and Craig
I had a wonderful time in Rwanda and Uganda and I would like to thank you both for all your efforts in arranging and planning the trip. The two guide, Augustine and Peter were first class, professional and their great humour & cheerfulness was fundamental in keeping group moral on some of the more challenging days. They were a pleasure to be with and huge asset to the tour.
Personally I was happy with virtually everything on the trip, the lodges, the places visited, the food, the whole adventure! Without wishing to add any negative tones, the only fundamental changes that would have eased some tensions with some people are the following:-
- Many companies have a tip pool, which the guide leader deals with on a daily basis, in which you start out by handing over
- The first gorilla tracking in which we climbed up to almost 3200m - most did not have suitable footwear. Now I thought that your notes were clear enough, but for others the trek difficulty, the mud, the type of walking gear required came as a shock. Maybe that needs high-lighting for future trips.
For me, I was happy with everything and I felt that anyone with common sense would appreciate what they had signed up for... The countries of Rwanda and Uganda are beautiful places with warm, polite and welcoming people. I feel privileged to have visited them both, and for that I thank you both.
Well done both of you for doing a fantastic job.
Kind Regards,
Paul
