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We are here for you

With all the uncertainty and rapidly changing information in the world at the moment, we want to make sure our clients are reassured and kept up-to-date with all our latest actions.

Our team is monitoring all the latest developments and keeping our eye on the Foreign & Commonwealth Office updates constantly. Keeping our customers safe is our first and most important priority, which is why we’re taking the steps we’re taking. We’re here whenever you need us.

If you have a booking with Rainbow Tours at the moment or are wondering about future holidays, you can find more information below.

Existing bookings

With the world of travel now gradually reopening, we are currently contacting customers with upcoming travel plans booked with us, to discuss all relevant arrangements and details. We're very proud to be offering as much flexibility as possible to help our customers, and are equally as proud to be in a position to be taking bookings for upcoming and imminent departures.

We're keeping in close contact with our global network of suppliers to make sure that we (and you) have the most up-to-date information. Our close and long-standing relationships with our suppliers mean that we're able to go the extra mile for our customers, whatever you need.

Future bookings

As this global situation develops, we will adjust our approach. We pride ourselves on our personal relationships with our customers and with our suppliers around the world, so we’re keeping in frequent contact with both. We're thrilled to now be taking bookings for upcoming travel experiences.

The Rainbow Tours difference has always been our personal, bespoke and personalised approach, and that remains true even during this difficult time. We’re proud to be proactively supporting customers, and we’re proud to be answering calls within 30 seconds – demonstrating that we’re here when you need us most. 

All bookings with Rainbow Tours remain fully bonded and protected by ABTA and ATOL, so you can rest assured that we have your personal and financial wellbeing as our top priority throughout this process. We will continue to offer bespoke and completely tailor-made service for all our customers.

We are currently booking holidays that depart from October 2020, and will keep you updated if this date changes. 

Here’s to the future…

After everything 2020 has thrown at us, travel is even more precious than it was before, and we really are delighted to be back to doing what we do best – creating bespoke travel experiences that really are hand-crafted for you. We're pleased to now be taking bookings for the end of this year, 2021 and beyond. We can't wait to send you off on adventures again.

 

 

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